555 r Privacy Policy

555 r is an online gaming and sports betting platform serving users in Bangladesh. This Privacy Policy explains what information is collected about you when you use the 555 r website, how it is processed, and what you are informed about regarding your rights.

By using the 555 r website, mobile application or any of its services, you are considered to have agreed to the terms set out in this Privacy Policy. This policy is an integral part of our Terms and Conditions and both documents should be read together.

This policy applies only to information collected through the 555 r platform. Third-party websites and services have their own privacy policies, for which 555 r is not responsible.

555 r collects user information in several ways. Details are set out below:

2.1 Information You Provide Directly

This includes information you provide yourself during account registration and the verification process:

• Full name and date of birth
• Mobile number and email address
• National ID or passport details for identity verification
• bKash, Nagad, Rocket or Upay account details for transactions
• Details provided when contacting the support team

2.2 Automatically Collected Information

When you access the platform, certain information is recorded automatically:

• IP address and device type
• Browser and operating system information
• Page visit history and session duration
• Game play history and betting activity
• Deposit and withdrawal transaction records

2.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, limited information may sometimes be obtained from third-party verification services. Only the information that is necessary is requested in such cases.

555 r uses the information collected for the following purposes:

• Account management: To handle registration, verify logins and maintain account security.
• Financial transactions: To process deposits and withdrawals. The minimum deposit is ৳200 and the minimum withdrawal is ৳800 — the necessary information is used to complete these transactions securely.
• Customer support: To provide assistance via live chat and email.
• Security and fraud prevention: To detect unauthorised access and suspicious activity.
• Service improvement: To improve platform performance and user experience.
• Responsible gaming: To keep users safe in accordance with our Responsible Gaming guidelines.
• Legal obligations: To comply with applicable laws and regulations.

555 r never uses your personal information for purposes other than those stated above. If any new use of your information arises, this Privacy Policy will be updated and you will be notified.

555 r does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Necessary information may be shared with a limited number of trusted service providers for tasks such as payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure and customer support. They are required to use this information only for the specified purpose.

4.2 Legal Requirements

Information may be disclosed under a court order, a lawful request from a law enforcement authority, or as required by applicable law. In such cases, 555 r provides only the information that is legally required.

4.3 Business Transfers

In the event of a merger or acquisition, user information may be transferred to the new operating entity. Users will be notified in advance if this occurs.

The 555 r website uses cookies and similar technologies. These are small data files stored on your device that help improve the quality of the service.

5.1 Essential Cookies

These cookies are necessary for maintaining login sessions, security verification and the core functionality of the platform. They cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences, language settings and interface customisations. You can disable them from your browser settings, but doing so may cause you to lose some features.

5.3 Analytical Cookies

These cookies are used to collect usage statistics in order to understand how users interact with the platform. The information obtained is used to improve the service.

Most browsers offer options to manage cookies. Please note that disabling cookies entirely may prevent some 555 r services from working properly.

555 r takes both technical and organisational measures to keep your information secure.

6.1 Security Measures

• Data transmission secured via SSL encryption
• High-level encryption for account and payment information
• Firewalls and security monitoring to prevent unauthorised access
• Regular security assessments and vulnerability testing
• Data protection training for staff

6.2 Data Retention Period

To meet legal and regulatory obligations, certain information may be retained for a defined period even after your account is closed. Transaction records are generally kept for the period required by law.

6.3 In the Event of a Data Breach

If a security breach occurs and it affects your information, you will be notified as quickly as possible and the necessary steps will be taken to address the situation.

As a user of 555 r, you have certain important rights over your own information:

7.1 Right to Access

You have the right to know what information 555 r holds about you. You can request this information by logging into your account or by contacting support.

7.2 Right to Rectification

If your account contains incorrect or outdated information, you have the right to have it corrected. A correction can be requested through your account settings or via the support team.

7.3 Right to Request Erasure

You may request that your information be deleted within the limits of legal obligations. However, information relating to an active account or ongoing transactions may not be possible to delete immediately.

7.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted. Such requests will be reviewed and honoured where applicable.

To exercise any of the above rights, please contact our support team. We provide assistance in both Bangla and English, 24/7.

555 r is strictly a platform for adults. No one under the age of 21 may use this service (21+). Age is verified during the registration process and no information is knowingly collected from persons under the age of 21.

If it becomes known that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using this platform, please contact our support team.

555 r works with various game providers (such as Pragmatic Play, PG Soft, JILI, Evolution and Spribe) and payment services on its platform. These third-party services are governed by their own privacy policies.

During gameplay, certain session data may be exchanged with the game provider's server — this is necessary for the game to run correctly. During payment processing, transaction information is exchanged with the relevant mobile banking service.

555 r selects third-party services with care and endeavours to ensure they maintain appropriate security standards. Nevertheless, 555 r is not directly responsible for the privacy practices of these external services.

555 r reserves the right to update this Privacy Policy as needed. If significant changes are made, a notification will be sent to the registered email address or announced clearly on the platform.

With each update, the 'Last updated' date at the top of the document will change. Continued use of the platform after any changes will be taken as your agreement to the revised policy. You are therefore advised to read this document regularly.

For more information about this Privacy Policy or answers to general questions, you may visit our Frequently Asked Questions section.

If you have any questions, concerns or complaints about this Privacy Policy, please contact the 555 r support team. We are available 24 hours a day, 7 days a week in both Bangla and English.